For CM/ECF technical questions, call PACER Service Center (PSC) at (800) 676- 6856 for technical issues including such questions as:

• Getting connected
• Browser problems **
• Scanning issues
• Converting to PDF
• PACER connection password administration.

Telephone support is offered from 8:00 a.m. to 5:00 p.m. CST.

Users may also e-mail questions which are answered on a daily basis.

Lost/Misplaced ECF Logins

For lost or misplaced ECF logins and/or passwords, send an email request to . Be sure to include your federal court ID number. If your email address has changed and does not match the one listed in your ECF accourt you will need to resubmit your ECF attorney registration form and include your previous and current email addresses.

Troubleshoot / How-To Articles

• Adding Signature Stamp in Adobe Acrobat
• Adding Signature to Word Documents
• Adding Signature to WordPerfect Documents
• ** Clearing your browser cache settings
  Follow these steps to ensure you always have up-to-date information from the Internet.
• Error Message: File is Damaged and Could Not Be Repaired
• Page size limitations
• Splitting PDF documents into multiple documents using Adobe Acrobat 6.0
• Suspicious E-Mails
• Viewing problems for PDF documents using Internet Explorer 6.0 or Windows XP