For CM/ECF technical questions, call PACER Service Center (PSC) at (800) 676- 6856 for technical issues including such questions as:
Telephone support is offered from 8:00 a.m. to 5:00 p.m. CST.
Users may also e-mail questions which are answered on a daily basis.
Make sure your email spam filter accepts mail from the entire domain of @scd.uscourts.gov to help prevent undelivered NEFs, or notifications of electronic filing from the Court.
Lost/Misplaced ECF Logins
If you know your ECF login**, but have forgotten your password, you can reset your password by clicking here and following the instructions on the screen. You will receive an email in the primary email account registered with our court. Follow the link to reset the password.
**Hint**Your ECF login is your 5 digit federal court id number, plus your first name initial and last name initial. For example, if John Doe's federal court id number is 4295, then his ECF login will be 04295jd (use a leading '0' if your bar id is less than 5 digits).For lost or misplaced ECF logins AND/OR passwords, send an email request to . Be sure to include your federal court ID number. If your email address has changed and does not match the one listed in your ECF accourt you will need to resubmit your ECF attorney registration form and include your previous and current email addresses.
Troubleshoot / How-To Articles