Troubleshooting

For CM/ECF technical questions, call PACER Service Center (PSC) at (800) 676- 6856 for technical issues including such questions as:

  • Getting connected
  • Browser problems **
  • Scanning issues
  • Converting to PDF
  • PACER connection password administration.

Telephone support is offered from 8:00 a.m. to 5:00 p.m. CST.

Users may also e-mail questions which are answered on a daily basis.

Lost/Misplaced ECF Logins

For lost or misplaced ECF logins and/or passwords, send an email request to . Be sure to include your federal court ID number. If your email address has changed and does not match the one listed in your ECF accourt you will need to resubmit your ECF attorney registration form and include your previous and current email addresses.

Troubleshoot / How-To Articles